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Frequently Asked Questions

Any 'first time' student is not charged for their initial card.

First time students will receive their card during their school orientation. Replacement cards, however, must be picked up at the Golden Knights Card Office.

12 MB.

Only JPEG (.jpg) and HEIC (.heic) file types are accepted.

An acceptable government ID is a current state driver’s license or non-driver ID card, a military ID card or an unexpired passport.

 Your application for a Golden Knights Card will be delayed. You will receive an email indicating the reason why the photo is not acceptable and will have to either re‐upload another picture or visit the Golden Knights Card Office to obtain your Golden Knights Card.

To receive your replacement card you will have to go in person to the Golden Knights Card Office.  The replacement cost of $50.00 will be assessed to your student account immediately following the issuance of the replacement card.  For additional help and information, contact the Golden Knights Card Office which is located in the Security building at 340 Western Avenue.  The Golden Knights Card Office can be reached by phone at 518-337-4694.

For any additional questions you can contact us through any of the below methods:

Phone: 518-337-4694
The Golden Knights Card Office is located in the Security building at 340 Western Avenue.
Our open hours are Monday - Friday 8:30 a.m. to 4:30 p.m.